Shipment tracking

Your package,
accounted for at
every mile.

Enter your tracking number to see where your shipment is right now, its full scan history, and when it will arrive.

38M+

Parcels a year

99.2%

UK postcode coverage

12

Regional hubs

97%

On-time delivery

What we do

One network, three ways in — whichever side of the parcel you’re on.

Built to earn trust, shipment after shipment

The same promises hold whether your parcel is crossing town or crossing the Atlantic.

4.8/5 · 12,400+ reviews
Insured by default
Every parcel is automatically covered against loss or damage in transit — nothing to add at checkout.
Your data, kept private
Tracking pages are only reachable with the exact number — GDPR-compliant handling of every shipment record.
Real people, day or night
UK and US support teams are reachable around the clock, including weekends and public holidays.
On time, or we make it right
Missed estimated-delivery windows are refunded automatically on eligible services — no ticket required.

Tracking that keeps its promises

Live status updates

Every scan along the route appears on your timeline the moment it happens, from pickup to your doorstep.

Door to door, worldwide

One tracking number follows your package across carriers, borders, and hand-offs — no juggling references.

Delivery you can plan around

A clear estimated delivery date with progress you can see, so you know exactly when to be home.

From our hands to yours

  1. 1

    Pickup

    We collect your package and issue a tracking number.

  2. 2

    Line-haul

    It moves through our network with a scan at every hub.

  3. 3

    Last mile

    A local courier takes it out for delivery in your area.

  4. 4

    Delivered

    Signed, sealed, delivered — with the full history kept.

A postnordUK sortation hub

Inside our network

A UK-wide network built to keep every promise date.

Twelve regional hubs, thousands of daily routes, and a scan at every hand-off — so the status you see is the status that’s actually true.

See how it works
Cargo containers being loaded for an export flight

New transatlantic lane

postnordUK now ships to the United States

Every US-bound parcel clears customs before it lands, then hands off to a local last-mile partner — so the tracking number you started with is the one that gets it to the door.

50
States covered
5–7 days
Typical transit time
100%
Customs pre-cleared
Ask about US rates